Privacy Policy

Last updated: December 5, 2016

Thank you for visiting http://www.muji.com/au/. Our corporate webpage is managed by our Business Administration team, located in Melbourne, Victoria.

We respect and protect the privacy of our users, and this privacy policy outlines how we use and collect personal information.

Definition of "personal information"

Any information from which your identity is apparent or can be reasonably determined. We do not collect Personal Information about you when you visit this webpage, inclusive of your IP Address, cookies or browser details.

You can utilise this webpage without revealing your identity and/or other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.

Otherwise, personal information is inclusive of your name, address, telephone number, and email address.

Scope

The purpose of this website is to provide users with information pertaining to MUJI Australia's organisation and provide a platform for our stakeholders to contact us regarding any relevant enquiry. We also use this portal to advertise our internal job vacancies; outlining our recruitment process for job applications.

Personal information - Recruitment

If you send us a recruitment application form and/or your Resume via http://careers.muji.com/au/, it will be reviewed internally by our relevant store management teams, and Human Resources department.

Personal information - Contact us/E-Newsletter Sign-Up

If you contact us via our portal http://www.muji.com/au/contact/, or sign up for our E-Newsletter, we will collect the email address you nominate and any other identifying information you provide, such as your name, postcode or phone number.

Please do not give us other personal or sensitive information.

How we protect your personal information

We educate our employees on the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees, where it is required as a necessity to handle your enquiry.

Direct marketing

MUJI Retail (Australia) Pty Ltd currently does not offer a direct marketing service, and we do not provide your Personal Information to other organisation's for the purposes of direct marketing.

Changes to this statement

MUJI Retail (Australia) Pty Ltd reserves the right to make amendments to this Privacy Policy from time to time. Any changes will be published on this site, under our privacy section. This policy was last updated on 5th December 2016.

Website analytics

Our website may contain links to other websites, in which we are not responsible for the privacy practices of other such sites. If you click onto a link to another website from our portal, we advise you to be mindful and observe their privacy policy.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy - external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google - external site.

Breach of privacy

If you have any questions about this Policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact details set out below.

After receipt of your complaint, our representative will contact you within a reasonable time frame to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

Please contact our Operations Manager (Privacy Officer) at:
  • Operations Manager
  • MUJI Retail (Australia) Pty Ltd
  • Level 2, 115 Elizabeth Street, Melbourne, VIC, 3000
  • Phone: +61 3 8306 2770
  • Email: products@muji-online.com.au