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HAVE A NEW SHOPPING EXPERIENCE

MUJI passport

Gain MUJI Mile

Download MUJI passport and gain MUJI Mile by in-store purchase and other interactions with MUJI passport. When accrued MUJI Mile attains specific stage, MUJI Shopping Point will be rewarded for using as cash in next purchase.

 
iOS   appStore
     
google   Google play

About MUJI passport

Receive product information and search stores with available stock by scanning product code. Receive MUJI news, coupons and experience a more convenient and pleasant life.

This service can be used with MUJI Card or related promotions concurrently (Including MUJI Dollar rewards, in which MUJI Dollar will be rewarded according to the outstanding transaction amount after MUJI Shopping Point is debited).
This service and related promotions are offered for MUJI passport (Hong Kong version) users only.

MUJI passport Exclusive Privileges

1. Birthday Reward

Register your Date of Birth in MUJI passport before birthday and gain extra 100 miles on the 1st day of next month after your birthday.

2. Coupons & MUJI News

Receive coupons and news from MUJI anytime, anywhere.

3. Stock Enquiry & Store Detail

Check stock availability in store by scanning product code, or searching by product name or category.

Product with available stock shown may be sold out in stores. Please contact our stores for stock availability.

4. Gain MUJI Mile

Present MUJI passport during in-store purchase (except Café&Meal MUJI) to gain MUJI Mile.

Use MUJI passport with MUJI Card concurrently to gain MUJI Shopping Point and MUJI Dollar at the same time.
Purchase of MUJI cash coupons, payment of deposit or any kind of service charges and shopping bag charges as well as use of “Goods Exchange Certificate” (GEC) will not gain MUJI Mile.
Use MUJI Shopping Point, MUJI cash coupons, shopping mall vouchers or MUJI Dollar for payment will gain MUJI Mile.

Use MUJI passport to post comments, tap “Want it” or “Have it” products to gain MUJI Mile.

Gain MUJI Mile by posting product comments, daily upper limit is 10 times.
Only one comment is allowed on the same product daily.
No more comment is allowed on the same day, upon reaching the daily limit.
Gain MUJI Mile by tapping “Want it” or “Have it” products, daily upper limit is 5 times for each.
No more tap is allowed on the same day, upon reaching the daily limit.

 

Use MUJI passport to check-in at stores to gain MUJI Mile.

Only one check in is allowed at the same store daily, daily upper limit is 5 times.
No more check-in is allowed on the same day, upon reaching the daily limit.

Save Your ID and PIN

In case of reinstallation of MUJI passport due to loss or change of device, ID and PIN will be required for account recovery. Please tap “Copy to Email” on “ID / PIN Confirmation” page and copy to your personal email. Or you may authorize Facebook or Instagram account to recover MUJI passport account without ID and PIN.

View ID and PIN on "ID / PIN Confirmation" page in main menu at top left corner of MUJI passport.
ID and PIN are personal confidential information. Please save your ID and PIN to avoid any loss or damage from unauthorised usage.

Using MUJI passport

Tap “passport” (lower right corner of the screen: ①)and start below services:

② Check reward record, settings and user profile (register your Date of Birth to enjoy birthday reward).

③ Confirm your MUJI Mile and MUJI Shopping Point.

④ Please present this page when you check out in store.

⑤ Usage information.

⑥ Available coupons (thumbnail will not appear if there is no available coupon).

⑦ News from MUJI.

⑧ Search for products or MUJI stores.

⑨ Check-in at MUJI stores to gain MUJI Mile (Only one check-in is allowed at the same store daily, daily upper limit is 5 times).

⑩ Add your favourite products and stores to the list.

Ways of Searching Products

Search for stock availability anytime, anywhere. Scan product code at store and receive product information.

3 ways of searching products:

Access camera and scan product code (Place the red line on the screen at the center of produce code, adjust focal distance at about 15-20cm until the frame turns green).
Enter product name.
Search product category.
Search products or nearby stores
View product details, comments and nearby stores information at product
Operating system: iOS8 or above, Android 4.1 or above (Operation of Apps may vary according to different devices).

► FAQ



iPhone, iPad, or iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Android and Google Play are registered trademarks of Google Inc.

MUJI (Hong Kong) Company Limited reserves the right to amend the terms and conditions without prior notice.