Line up at the register with the "Tax-free" symbol.
At the time of check-out, present your passport.
*Photocopies are not permitted. Japan immigration stamp is required.
*The tax exemption process takes some time, so please be sure to leave some room in your schedule when visiting us.
Non-resident visitors from overseas
Foreign nationals who have stayed in Japan for less than six months.
Japanese citizen who live abroad for more than two years and temporarily stayed in Japan for less than six months.
Must be applied in person.
Not applicable for stay from the date of re-entry.
Eligible Price of Purchase
General merchandise and consumables are subject to different conditions relating to tax exemption amounts. It is not possible to combine the amounts spent on general merchandise and consumable goods.
General merchandise (Clothing, shoes, handbags, etc.)
Total amount spent in a single store (on the same day of purchase) 5,400 yen (tax included) and up
Consumables (Food, cosmetics, etc.)
Total amount spent in a single store (on the same day of purchase) 5,400 to 540,000 yen (tax included)
*Consumables will be packaged in a way designated by the Japanese government. Do not open the package before leaving Japan.
*If the items are consumed inside Japan, consumption tax will not be exempted.
Points to note
Items purchased within Japan cannot be returned or exchanged overseas
The tax exemption only applies to items purchased for personal use. (Not applicable to items for commercial use)
When you return to your country, the products must be brought outside of Japan with you. (Consumables must be taken outside of Japan within 30 days of purchase.)
Please pay attention to the expiry date on food packaging.
The tax refund response time might be different from the business time.
Tax exemption support services are offered only on the day of purchase, within service hours.
We do not offer delivery to locations outside of Japan.
Regarding the use of electrical appliances overseas:
While Japan uses 100V power, many other countries and regions use 110-120V or 220-240V power. The shapes of plugs and outlets can also differ. Therefore, MUJI consumer electronics products sold in Japan cannot be used overseas.
MUJI consumer electronics products are intended for use within Japan. The warranty is valid within Japan only.
Please note that MUJI bears no responsibility in the event that these products are used outside of Japan.