Embroidery Service

Get your favourite embroidery on MUJI fabric item, making it an unique and personalised item for yourself, or as an gift item for your beloved.

Service Features

Applicable to a range of fabric items

Including designated MUJI fabric items such as top, handkerchiefs, bags, sneakers, towels and home fabrics.

A wide variety of embroidery designs

Select from over 300 designs, including animals, nature, seasonal and exclusive ones.

Decide your own placement

Take shirt as an example, you can choose to place the embroidery design on the collar, cuff or pocket based on your own preference.

Embroidery Designs

Price
HK$30 / HK$40 / HK$60 each

How to Order

1.Purchase designated MUJI fabric items from MUJI Hong Kong stores that offers embroidery service, including top, handkerchiefs, bags, sneakers, towels and home fabrics. Please contact our staff for items that are applicable to embroidery service.

2. Select up to 5 embroidery designs for each purchased item and decide the placement.

3. Confirm the order with our staff. Collect the order upon presenting Embroidery Pickup Note within 14 days from the pickup date.

Hong Kong Limited Edition
“MY HONG KONG by macaroni” Embroidery Collection

Kumiko Suzuki, an embroidery artist from Tokyo, worked as an editor for a local publishing house. She visited Hong Kong many years ago and was attracted by its unique culture. Later on, she decided to quit her stable job and focus on hand embroidery, using the pseudonym "macaroni" (the iconic Hong Kong style breakfast) to record her beloved Hong Kong.

This collection includes ten local delicacies and transportations in Hong Kong, using threads to create designs that embody the essential cultural elements of local daily life.



Learn More

Terms and Conditions for MUJI Embroidery Service

  1. The Embroidery Service (“Service”) is applicable to the specific MUJI fabric items that are purchased from MUJI (Hong Kong) Company Limited. Customer is recommended to consult our staff to confirm if the selected fabric items are suitable for this Service before placing order. MUJI HK reserves the right to reject any order if the purchased fabric item by Customer is found not suitable for this Service.
  2. This Service is applicable to designated MUJI store(s) in Hong Kong only.
  3. At the time to request this Service, Customer shall provide the eligible fabric item with the valid purchase receipt issued by MUJI Stores, MUJI Hong Kong Official Online Shop or MUJI Hong Kong Designated Online Shop (i.e., HKTVmall). The said item must not be used and washed, and its original tags must remain intact.
  4. Standard Embroidery Service: Customer can place the order by selecting the embroidery designs available in the catalogue provided at our designated MUJI Store and confirm the order with our staff at the Embroidery Service Counter. The number of embroidery designs that can be embroidered on each purchased item is limited. Custom-made embroidery designs are not available.
  5. Text Embroidery Service: Customer can select the fonts, size, number of characters and colours designated by us to embroider the texts at his own choice on the item.
  6. Customized Embroidery Service: Customer can make a customized design within the size we specified (excluding any text) by drawing on the tablet for embroidering. MUJI (Hong Kong) Company Limited reserves the right to reject any order if the customized design is not suitable for this Service. Any customized design provided by Customer by other means or request for creating the customized design for the Customer will not be accepted for this Service.
  7. All colours and sizes showing on the catalogue and sample are for reference only.
  8. The order shall only be deemed confirmed when MUJI HK issues an Embroidery Pickup Note to Customer after the order has been confirmed by our staff and the service fee has been settled by Customer. Failure to complete the above ordering procedure on the same day will be treated as order cancellation by Customer.
  9. Order cannot be changed or cancelled once confirmed by MUJI (Hong Kong) Company Limited, and service fee will not be refunded.
  10. All items shall be non-refundable and non-exchangeable after the Service is complete.
  11. An estimated pickup date and the MUJI store for pickup will be stated on the Embroidery Pickup Note. The production and pickup date may be adjusted according to the store situation. For details, please refer to the in-store ordering time information. If any materials required for the Service are out of stock or there is any reason beyond our reasonable control, the pick-up date may be rescheduled, and Customer will be notified accordingly. Customer shall collect the item at the MUJI Store where the order is placed by presenting the original copy of Embroidery Pickup Note within 14 days from the pickup date. Photocopy or electronic copy will not be accepted. MUJI (Hong Kong) Company Limited reserves the right to decline the pickup request if Customer fails to provide the original copy of Embroidery Pickup Note.
  12. The Embroidery Pickup Note will not be reissued if lost or damaged.
  13. Order not collected within the said period will be deemed forfeited by Customer, and no refund will be provided. The uncollected ordered items will be handled at MUJI (Hong Kong) Company Limited’s sole discretion without liability.
  14. Customer shall verify the ordered items upon pickup and notify our staff immediately in case of any defect or damage.
  15. While we endeavour to ensure the accuracy of embroidery, we cannot guarantee that each design can be embroidered with complete accuracy in colour and placement. We do not accept any request to redo the Service or exchange the item due to such reason.
  16. No reselling of any ordered items under this Service is allowed. All ordered items shall not be used for any commercial or promotional purposes without the prior written approval of MUJI (Hong Kong) Company Limited.
  17. MUJI (Hong Kong) Company Limited will not keep record of the Customer's customized design. Once the embroidery order has been completed, the original designs cannot be retrieved.
  18. Customer shall warrant that the use or reproduction of the customized design he provided for the Service is original or has been licensed by its intellectual property owner. If we have any query, we have the right to request Customer to provide proof of such authorization or license, or reject to provide Service.
  19. If the content provided by the Customer (including customized design or texts) involves or may involve foul language, indecent, obscene, immoral, insulting, discriminatory, defamatory, hateful, illegal components or violating any laws, invasion of privacy, counterfeit, plagiarism, copying or infringing any intellectual property rights, or infringing any third party's right or breaching these terms and conditions, MUJI (Hong Kong) Company Limited has the right to reject to provide this Service.
  20. Any customized contents are embroidered according to the Customer's requirements and these contents do not represent the stance or opinion of MUJI (Hong Kong) Company Limited and MUJI (Hong Kong) Company Limited shall not bear any liability arising therefrom. If MUJI (Hong Kong) Company Limited suffers any losses or damages due to the Customer's customized contents, the Customer shall bear all liabilities arising therefrom.
  21. Personal information collected under this Service will be used for processing and following up orders and for other directly related purposes according to our privacy policy. For details, please visit https://www.muji.com.hk/en/privacy.php.
  22. MUJI (Hong Kong) Company Limited reserves the right to amend these Terms and Conditions from time to time without prior notice.
  23. In case of any dispute, the decision of MUJI (Hong Kong) Company Limited shall be final.
  24. In case of any inconsistency between the Chinese and the English version, the English version shall prevail.
  25. For any enquiry, please contact our staff or call our Customer Service at 2694 9309.

Available Store

MUJI Windsor House
Address:
B/F, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong
Tel:
+852 3971 3110
Business Hours
Store Business Hours
MUJI Telford Plaza
Address:
Shop 401-402 & 431, Level 4, Telford Plaza II, 33 Wai Yip Street, Kowloon Bay, Kowloon
Tel:
+852 3973 8380
Business hours:
Store Business Hours