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MUJI passport Double Rewards
To celebrate the 1st anniversary of MUJI passport (Hong Kong version) and opening of MUJI New Town Plaza I, from 1st August to 8th September 2017, MUJI passport members can enjoy extra MUJI Mile double rewards with MUJI passport:
(1) Extra MUJI Mile through purchase
MUJI passport members can gain extra 200 miles upon accumulation of every HK$1,000 through purchase in MUJI store during 1st to 31st August 2017, with an upper limit of extra 1,000 miles. Extra miles will be released to member's account on 16th September 2017. (About MUJI Mile and MUJI passport Terms and Conditions, please click here.)
(2) Weekly In-App Game to Win MUJI Mile
One question will be released in MUJI passport on 19th August, 26th August and 2nd September 2017 respectively. MUJI passport members who submit the correct game answer to MUJI Facebook fan page through MUJI passport can get a chance to gain extra 200 miles, a total of 150 prizes is available on a first-come-first-served basis.
MUJI passport Q&A Game Terms and Conditions
- "MUJI passport Q&A Game" ("Program") starts from 19th August 00:00 (GMT+8) to 8th September 2017 23:59 (GMT+8) ("Program Period"), both days inclusive and a total of 21 days, and will be carried out in 3 stages. All time record will be according to Facebook display record.
- Participants must be the users of MUJI passport (Hong Kong version). There is no restriction on the number of time that each Facebook account can participate in this Program but each MUJI passport ID is entitled to a maximum of one prize during the entire Program Period.
- MUJI passport shall release 1 question related to MUJI Shatin New Town Plaza I through "from MUJI" news on 19th August, 26th August and 2nd September respectively (3 questions in total for entire Program). After the question released, participants must complete the following steps through MUJI passport (Hong Kong version) before the 7th day 23:59:
3.1 Tap "Send Answer" at the bottom of the above-mentioned news (please login to your Facebook account if needed).
3.2 Provide your MUJI passport ID and your answer by sending an Inbox Message through MUJI Hong Kong Facebook fan page.
- The list of winners will be announced on MUJI Hong Kong official page and Facebook fan page on 2nd, 9th and 16th September 2017 respectively and each winner will be notified by MUJI passport notification.
- MUJI (Hong Kong) Company Limited shall award miles to winner's MUJI passport account on the same day of the annoucement of the winner list.
- Winners shall be the first 50 participants who provided the correct answer of each question.
- Participants must provide all required information clearly and accurately. Once Facebook Inbox Message is sent, no change in all information provided shall be allowed.
- Any duplicate, incorrect and incomplete information will be disqualified. If winners cannot receive winning notifications or cannot redeem the gift due to any fake, incomplete or incorrect information provided, or any incorrect data input or transmission error, MUJI (Hong Kong) Company Limited shall bear no responsibility for any loss or damage arising therefrom.
- MUJI (Hong Kong) Company Limited shall have no liability for any reply message encouraging violence, containing any profane language, indecent contents or malicious comments. Such entry shall be disqualified without prior notice.
- MUJI (Hong Kong) Company Limited reserves the right to, without prior notice, disqualify any participant who has used fake accounts, provided fake and/or duplicate personal information, hacked into or amended any computer programs by any means or participate this Program in dishonest way. The participant will be liable for all responsibilities and consequences arising therefrom.
- If any data submitted by the participants or winning notification is lost, inaccurate, un-differentiable or damaged caused by any computer, network, telephone or technical issue which is not attributed to the default of MUJI (Hong Kong) Company Limited, MUJI (Hong Kong) Company Limited shall not have any liability and the participant cannot object to this.
- If any failure to participate this Promotion caused by hardware or software of individual computer or mobile device which is not attributed to the default of MUJI (Hong Kong) Company Limited, MUJI (Hong Kong) Company Limited shall not have any liability.
- For the costs of the mobile data usage arising from this Program, MUJI (Hong Kong) Company Limited shall not have any liability.
- Employees and family members of MUJI (Hong Kong) Company Limited and production company are not be eligible to participate in this Program.
- Participants understand and agree that MUJI (Hong Kong) Company Limited has the right to report, use and publish any contents regarding this Program including the gift winner's name, activity highlights, photos, video clips and any other related information, without prior consent of the participants and/or paying any payment or compensation to the participants. The copyright of the said photos and video clips belongs to MUJI (Hong Kong) Company Limited.
- MUJI (Hong Kong) Company Limited has the right to revise the details, method and terms & conditions of this Program without prior notice. In the event of dispute, the decision of MUJI (Hong Kong) Company Limited shall be final.
- This Program is in no way sponsored, endorsed or administered by, or associated with, Facebook. Facebook will not bear any responsibility for any action of the participants. Participants shall agree to make a complete release of Facebook from any claim related to this Program.
- In case of any discrepancy between the English and Chinese versions of these terms and conditions, Chinese version shall prevail.
- By participating this Program, it shall be deemed that the participants have read carefully, understood, and agreed to be bound by these Terms and Conditions.
- For enquiries, please call 2694 9309.
MUJI passport Exclusive Privileges
1. Birthday Reward
Register your Date of Birth in MUJI passport before birthday and gain extra 100 miles on the 1st day of next month after your birthday.
2. Coupons & MUJI News
Receive coupons and news from MUJI anytime, anywhere.
3. Stock Enquiry & Store Detail
Check stock availability in store by scanning product code, or searching by product name or category.
|•||Product with available stock shown may be sold out in stores. Please contact our stores for stock availability.|
4. Gain MUJI Mile
Present MUJI passport during in-store purchase (except Café&Meal MUJI) to gain MUJI Mile.
|•||Use MUJI passport with MUJI Card concurrently to gain MUJI Shopping Point and MUJI Dollar at the same time.|
|•||Purchase of MUJI cash coupons, payment of deposit or any kind of service charges and shopping bag charges as well as use of “Goods Exchange Certificate” (GEC) will not gain MUJI Mile.|
|•||Use MUJI Shopping Point, MUJI cash coupons, shopping mall vouchers or MUJI Dollar for payment will gain MUJI Mile.|
Use MUJI passport to post comments, tap “Want it” or “Have it” products to gain MUJI Mile.
|•||Gain MUJI Mile by posting product comments, daily upper limit is 10 times.|
|•||Only one comment is allowed on the same product daily.|
|•||No more comment is allowed on the same day, upon reaching the daily limit.|
|•||Gain MUJI Mile by tapping “Want it” or “Have it” products, daily upper limit is 5 times for each.|
|•||No more tap is allowed on the same day, upon reaching the daily limit.|
Use MUJI passport to check-in at stores to gain MUJI Mile.
|•||Only one check in is allowed at the same store daily, daily upper limit is 5 times.|
|•||No more check-in is allowed on the same day, upon reaching the daily limit.|
Save Your ID and PIN
In case of reinstallation of MUJI passport due to loss or change of device, ID and PIN will be required for account recovery. Please tap “Copy to Email” on “ID / PIN Confirmation” page and copy to your personal email. Or you may authorize Facebook or Instagram account to recover MUJI passport account without ID and PIN.
|•||View ID and PIN on "ID / PIN Confirmation" page in main menu at top left corner of MUJI passport.|
|•||ID and PIN are personal confidential information. Please save your ID and PIN to avoid any loss or damage from unauthorised usage.|
Using MUJI passport
Tap “passport” (lower right corner of the screen: ①）and start below services:
② Check reward record, settings and user profile (register your Date of Birth to enjoy birthday reward).
③ Confirm your MUJI Mile and MUJI Shopping Point.
④ Please present this page when you check out in store.
⑤ Usage information.
⑥ Available coupons (thumbnail will not appear if there is no available coupon).
⑦ News from MUJI.
⑧ Search for products or MUJI stores.
⑨ Check-in at MUJI stores to gain MUJI Mile (Only one check-in is allowed at the same store daily, daily upper limit is 5 times).
⑩ Add your favourite products and stores to the list.
Ways of Searching Products
Search for stock availability anytime, anywhere. Scan product code at store and receive product information.
3 ways of searching products:
|①||Access camera and scan product code (Place the red line on the screen at the center of produce code, adjust focal distance at about 15-20cm until the frame turns green).|
|②||Enter product name.|
|③||Search product category.|
|•||Search products or nearby stores|
|•||View product details, comments and nearby stores information at product|
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MUJI (Hong Kong) Company Limited reserves the right to amend the terms and conditions without prior notice.