Recently, we have received reports that some MUJI products are displayed and offered for sales in certain online stores or retail shops. Since we are unable to confirm the source of such products, we hereby declare that:
1. MUJI (Hong Kong) Company Limited ( hereinafter “MUJI Hong Kong”) is a subsidiary wholly owned by Ryohin Keikaku Co., Ltd., the owner of the trademarks “無印良品” and “MUJI”. MUJI Hong Kong is the only official channel authorised to sell MUJI products in Hong Kong.
2. MUJI Hong Kong and Ryohin Keikaku Co., Ltd. have not authorised or licensed any third party to sell MUJI products through any online platforms or retail stores in Hong Kong, or appointed any third party to perform sales activities of any kind in Hong Kong.
3. MUJI Hong Kong makes no warranty whatsoever with respect to the products not sold by its official channel, including but not limited to its product quality and conformity to local laws and standards. MUJI Hong Kong shall have no liability for any loss or damage whatsoever arising from the use of such products.
4. MUJI Hong Kong has the right not to provide warranty support and after-sales services to any products which are not sold by its official channels.
To protect consumers’ interest and to ensure the quality and safety of the products, it is recommended to purchase MUJI products from official channels.
For information of MUJI Hong Kong, please visit the following official website and channels:
Official Website: http://www.muji.com/hk-en/
Mobile App: MUJI passport
Date of Announcement: 2018.07.20