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Store Relocation Notice

Posted:

Thank you for supporting MUJI tmtplaza.
Our store will be temporarily closed from 18th October, and relocated to 1/F for a more spacious, comfortable shopping environment in early November. Sorry for any inconvenience caused. We look forward to serving you at nearby stores. For enquiry, please contact Customer Service at 2694 9309.

V city Store
Shop M-43, MTR Level, V city, Tuen Mun

YOHO MALL Store
Shop 1002-1003, Level 1, YOHO MALL I, Yuen Long

Temporary Store Closure Notice

Posted:

We have received report on 16 July that a confirmed case of Coronavirus Disease 2019 (COVID-19) visited MUJI Telford Plaza Store on 7 July. For the safety of our customers and staff, the store will be temporarily closed on 17 July for complete cleaning and disinfecting procedures, and back to normal business on 18 July (Sat). We apologise for any inconvenience caused.

For business hours of other stores, please visit https://www.muji.com/hk-en/news/index.html.  

For enquiry, please contact our Customer Service at 2694 9309 or email to mujics@muji.com.hk.

MUJI (Hong Kong) Company Limited

Recall Notice on Children’s Foldable Raincoat With Gusset

Posted:

According to the news released from our headquarters, Ryohin Keikaku Co., Ltd., on 29th June 2020, it is found the length of the sleeve adjusting tab (tape type) on the cuffs of Children’s Foldable Raincoat With Gusset which has been sold from 21st September 2016, to 26th June 2020, is 10 mm longer than the length requested by Japanese Industrial Standards (JIS). In consideration of customers’ safety, MUJI Japan and Hong Kong are conducting a voluntary recall and have removed the items from sales floor immediately. Customers can bring their purchased item(s) to any MUJI store in Hong Kong for refund with immediate effect.

Name of Recalled Item:

Children’s Foldable Raincoat With Gusset
Item Code – E6AP802、E7SP802、E7AP802、E8AP802、E9SP809

We would like to express our sincere apology for any inconvenience caused.

For enquiries, please contact our Customer Service at 2694 9309 or email to mujics@muji.com.hk.

MUJI (Hong Kong) Company Limited

Important Announcement – Regarding Reselling of “MUJI” Products on Unauthorised Sales Channels

Posted:

Recently, we have received reports that some MUJI products are displayed and offered for sales in certain online stores or retail shops. Since we are unable to confirm the source of such products, we hereby declare that:

  1. MUJI (Hong Kong) Company Limited ( hereinafter “MUJI Hong Kong”) is a subsidiary wholly owned by Ryohin Keikaku Co., Ltd., the owner of the trademarks “無印良品” and “MUJI”. MUJI Hong Kong is the only official channel authorised to sell MUJI products in Hong Kong.
  2. Except the online sales platforms designated by MUJI Hong Kong, MUJI Hong Kong and Ryohin Keikaku Co., Ltd. have not authorised or licensed any third party to sell MUJI products through any online platforms or retail stores in Hong Kong, or appointed any third party to perform sales activities of any kind in Hong Kong.
  3. MUJI Hong Kong makes no warranty whatsoever with respect to the products not sold by its official channel, including but not limited to its product quality and conformity to local laws and standards. MUJI Hong Kong shall have no liability for any loss or damage whatsoever arising from the use of such products.
  4. MUJI Hong Kong has the right not to provide warranty support and after-sales services to any products which are not sold by its official channels.

To protect consumers’ interest and to ensure the quality and safety of the products, it is recommended to purchase MUJI products from official channels.

For information of MUJI Hong Kong, please visit the following official website and channels:

Official Website: http://www.muji.com/hk-en/
Facebook: http://www.facebook.com/muji.hongkong
Instagram: http://www.instagram.com/muji_hongkong
Mobile App: MUJI passport