According to the news released from our headquarters, Ryohin Keikaku Co., Ltd., on 28 August 2019, Walnut Brownie and Earl Grey Brownie sold between 16 July 2019 to 23 August 2019 have been voluntarily recalled due to discovery of mold-like substance in some packages at MUJI stores in  Japan. In consideration of food safety, MUJI Japan and Hong Kong have removed the items from sales floor immediately and are currently recalling the items. Meanwhile, Caramel Brownie, though similar case has not been found, taking into consideration that it is manufactured by the same production equipment, MUJI Japan and Hong Kong have also removed related items from sales floor immediately and currently recalling the items. Customers can bring their purchase item(s) to any MUJI store in Hong Kong for refund with immediate effect.

Name of Recalled Item:

Walnut Brownie
JAN Code – 4550002874162

Earl Grey Brownie
JAN Code – 4550002874186

Caramel Brownie
JAN Code – 4550002874179

We would like to express our sincere apology for any inconvenience caused.

For enquiries, please contact our Customer Service at 2694 9309 or email to mujics@muji.com.hk.

MUJI (Hong Kong) Company Limited

Thank you for purchasing MUJI products.

The user manual of the following product has been updated. Please read the updated content carefully for proper use of the product.

Product Name: Circulator Fan – Low Noise
Jan Code: 4550002435813
Updated Page: P.2 (Please refer to the image below)
Original Content: “If the power cable is damaged, immediately stop using this product, and consult the store of purchase.”
Updated Content: “If the supply cord is damaged, it must be replaced by the manufacturer / our service agent / similarly qualified professionals to avoid any hazard.”

For enquiries, please contact our Customer Service Hotline at 2694 9309 or email to mujics@muji.com.hk.
MUJI (Hong Kong) Company Limited

The last business day of MUJI Tsuen Wan Plaza will be on 7th April 2019. We sincerely thank you for your continued support and are looking forward to serving you again at other MUJI stores.

Browse store information

For enquiries, please contact our Customer Service Hotline at 2694 9309 or email to mujics@muji.com.hk.

MUJI (Hong Kong) Company Limited

According to the news released from our headquarters, Ryohin Keikaku Co., Ltd., on 22 February 2019, Natural Mineral Water has been voluntarily recalled since bromic acid exceeding the reference value has been detected. MUJI Japan and Hong Kong have removed items of the following batches from sales floor immediately and are currently recalling related items. Customers can bring their purchased item(s) to any MUJI store in Hong Kong for refund with immediate effect.

Name of Recalled Item:
Natural Mineral Water 330ml
JAN Code – 4550002778033
Batch – Expiry Date till 20.02.07 or any date before (7 February 2020)

Natural Mineral Water 500ml
JAN Code – 4550002778026
Batch – Expiry Date till 20.01.25 or any date before (25 January 2020)

We would like to express our sincere apologies for any inconvenience caused.

For enquiries, please contact our Customer Service Hotline at 2694 9309 or email to mujics@muji.com.hk.

MUJI (Hong Kong) Company Limited

Delivery charge and assembly charge will be updated with effective 1st Feb 2019.

Delivery Charge
Net purchase amount below HK$4000 : HK$250
Net purchase amount HK$4000 or above : Free

Assembly Charge
Basic Item : HK$200 per unit
System Furniture : First Column HK$200
                              Each Connected Column HK$100

System Furniture includes but not limited to Wooden Stacking Shelf, Oak Wood Unit Shelf, Steel Unit Shelf, Wooden Stackable Cabinet. Assembly charge varies according to furniture’s type and combination. For details, please contact our store staff.

Bridge / Tunnel toll of Discovery Bay, Ma Wan and Tung Chung and Labour Charge remain unchanged.